If your membership type isn’t showing up when people are visiting your page, then it could be one of the following reasons:
The membership type has not been approved
- Go to your Dashboard
- Navigate your way to 'Your Members' - 'Manage Members' - 'Membership Types'
- You can approve the membership by ticking the box underneath the 'Approve/Reject' column and then 'Approve'
The membership type has expired
- Go to your Dashboard
- Navigate your way to 'Your Members' - 'Manage Members' - 'Membership Types'
- Click edit (the pencil icon) next to the membership
- Check the membership expiry date is in the future
The membership type has 'Stop New Sales' selected
- Go to your Dashboard
- Navigate your way to 'Your Members' - 'Manage Members' - 'Membership Types'
- Click edit (the pencil icon) next to the membership
- Check the following box is not selected
- Check the following box is not selected
You have opted to use a bespoke sub-site and have not create a join button
- Go to your Dashboard
- 'Configure Group' - 'Edit' - 'Summary' - 'Edit'
- After your description of your group, you will need to insert an image (could use the club logo for this)
- Click on the image and in the options above, click on the “hyperlink” icon (this will look link a chain link)
- The URL you will need to add is: [the URL of your page]/join
- This image will now work as the join button